December 28, 2017

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January 22, 2018

Ever had to deal with an irate customer or someone who was very frustrated ? Have you taken time to really listen to the customer. How do you respond? 

When working in call centers you work with many different customers. This includes irate , confused and frustrated cus...

January 8, 2018

Best performance is a goal that everyone should be focused on. When working in call centers you are always working with  customers and you want to make sure that you are providing your best service to your customers. When the customers are happy , the clients are happi...

December 28, 2017

Is this your first opportunity working from home? Are you still trying to adjust to the changes? It can be challenging trying to adjust from having to rush to work to just rolling out of your bed in P.Js.

The number one key that I would advise from experience is that yo...

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